5 Common Refrigerator Problems and How to Fix Them

Appliance Maintenance November 12, 2023 By Michael Reynolds, Senior Technician

As any homeowner knows, a malfunctioning refrigerator is more than an inconvenience—it can lead to food spoilage and costly repairs. In our experience at Canada Repair, we've found that many refrigerator issues can actually be resolved without calling a professional. Here are five common refrigerator problems and how you can fix them yourself.

1. Refrigerator Not Cooling Properly

One of the most common complaints we hear is that the refrigerator isn't maintaining the proper temperature. Before calling for service, try these troubleshooting steps:

  • Check the temperature settings: Make sure your refrigerator is set to the recommended temperature (usually between 3°C and 5°C/37°F and 41°F).
  • Inspect the door seals: Damaged or dirty gaskets can prevent doors from sealing properly. Clean the gaskets with mild soap and water, and check for any cracks or tears that might need replacement.
  • Clean the condenser coils: Dust and debris on the condenser coils can prevent efficient cooling. Unplug the refrigerator and locate the coils (usually at the back or underneath), then use a vacuum or coil brush to remove built-up dirt.
  • Ensure proper air circulation: Overcrowding your refrigerator prevents cold air from circulating efficiently. Make sure there's some space between items and that vents aren't blocked by food.

Pro Tip

In many Canadian homes, refrigerators work harder during summer months. Consider adjusting the temperature settings seasonally for optimal performance.

2. Excessive Frost in the Freezer

If you notice excessive frost buildup in your freezer, especially in frost-free models, here's what might be happening:

  • Door not sealing properly: Check the door gaskets using the methods mentioned above.
  • Defrost system malfunction: Modern refrigerators have automatic defrost systems. If frost is building up, there might be an issue with the defrost timer, heater, or thermostat.
  • DIY defrosting: For a quick fix, you can manually defrost your freezer. Unplug the refrigerator, remove all food (store it in coolers), and leave the door open until all frost melts. Place towels around the base to catch water.

If frost continues to build up rapidly after defrosting, this might indicate a more serious issue that requires professional attention.

3. Water Leaking on the Floor

Finding a puddle of water near your refrigerator can be alarming, but the causes are often straightforward:

  • Clogged defrost drain: When the drain tube that carries water from the defrost cycle gets clogged, water can overflow and leak. Locate the drain hole (usually at the back of the refrigerator compartment) and clear any debris using warm water or a pipe cleaner.
  • Water supply line issues: For refrigerators with ice makers or water dispensers, check the water supply line for leaks or cracks. Tighten connections or replace the water line if necessary.
  • Condensation pan problems: Your refrigerator has a pan that collects condensation. If it's cracked or not positioned correctly, water can leak onto the floor. Inspect the pan (located underneath the refrigerator) and reposition or replace it if needed.

4. Noisy Operation

Unusual noises from your refrigerator can be concerning, but not all noises indicate serious problems:

  • Buzzing or humming: Normal operation sounds, especially when the compressor cycles on. However, if the noise is excessively loud, check if the refrigerator is level and adjust the feet if necessary.
  • Rattling: This could indicate a loose component or that the refrigerator is touching a wall or cabinet. Pull the unit away from walls and ensure nothing is resting on top of it.
  • Clicking or popping: Often caused by parts expanding and contracting due to temperature changes. This is usually normal.
  • Gurgling or bubbling: Typically the sound of refrigerant flowing through the system, which is normal.

If you hear a continuous or very loud buzzing, this might indicate a problem with the compressor, which would require professional service.

Pro Tip

Always unplug your refrigerator before performing any maintenance that involves accessing internal components. Safety first!

5. Ice Maker Not Working

Issues with the ice maker are among the most common refrigerator complaints:

  • Check water supply: Ensure the water supply valve to the refrigerator is fully open and there are no kinks in the supply line.
  • Water filter issues: A clogged water filter can reduce water flow to the ice maker. Replace the filter according to the manufacturer's recommendations (usually every 6 months).
  • Ice maker switch: Some ice makers have an on/off switch or lever. Make sure it's in the "on" position.
  • Temperature too high: The freezer needs to be cold enough for ice production (typically below -18°C/0°F). Check the freezer temperature and adjust if necessary.
  • Frozen water line: If the water line is frozen, unplug the refrigerator and locate the line. You can use a hair dryer (carefully!) to thaw it, or let it thaw naturally by leaving the refrigerator unplugged for a couple of hours.

When to Call a Professional

While many refrigerator problems can be resolved with DIY solutions, some issues require professional attention:

  • The refrigerator doesn't run at all (no lights, no sounds)
  • The refrigerator runs continuously but doesn't cool
  • There's a burning smell or unusual electrical issues
  • You've tried the DIY solutions and the problem persists
  • Any repair that would require handling refrigerant (which is regulated and requires special certification)

At Canada Repair, our certified technicians are always ready to help with more complex refrigerator issues. Remember, regular maintenance can prevent many common problems and extend the life of your appliance.

Need Professional Help?

If you're experiencing refrigerator problems that you can't resolve, our team of certified technicians is ready to help. We provide fast, reliable service throughout Canada.

Contact Us Today
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