Terms of Service

1. Introduction

Welcome to Canada Repair. These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms and our Privacy Policy.

Please read these Terms carefully before using our services. If you do not agree to these Terms, you must not use our website or services.

2. Definitions

Throughout these Terms, the following terms shall have the meanings assigned to them below:

• "Company," "we," "us," or "our" refers to Canada Repair, a company registered in Canada.
• "Services" refers to repair, maintenance, and related services provided by Canada Repair.
• "Website" refers to the website operated by Canada Repair at www.canadarepair.com.
• "You" or "your" refers to the individual or entity using our Website or Services.

3. Service Description

Canada Repair provides repair and maintenance services for residential and commercial customers. Our services include but are not limited to:

• Appliance repair
• Electronics repair
• Home maintenance
• Commercial repair services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

4. Booking and Appointments

4.1 Scheduling

You may book our services through our website, by phone, or by email. All appointments are subject to availability and confirmation.

4.2 Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please contact us at least 24 hours in advance. Late cancellations or no-shows may result in a cancellation fee of up to 50% of the service cost.

4.3 Service Delays

While we strive to be punctual, service times are approximate. We will make reasonable efforts to notify you of any significant delays.

5. Pricing and Payment

5.1 Service Fees

Our service fees are based on the type of repair, parts required, and labor time. We will provide an estimate before beginning work. However, additional costs may arise if unforeseen issues are discovered during the repair process.

5.2 Payment Terms

Payment is due upon completion of service unless otherwise agreed upon. We accept cash, credit cards, and electronic payments. For certain services, a deposit may be required before work begins.

5.3 Late Payment

Overdue payments may incur interest charges at a rate of 2% per month or the maximum rate permitted by law, whichever is lower.

6. Warranties and Guarantees

6.1 Service Warranty

We provide a 90-day warranty on labor for repairs we perform. This warranty covers issues directly related to the original repair and does not cover new problems or issues caused by misuse.

6.2 Parts Warranty

Manufacturer warranties apply to parts used in repairs. These warranties vary by manufacturer and are subject to their specific terms and conditions.

6.3 Warranty Exclusions

Our warranties do not cover damage caused by:

• Misuse or abuse of equipment
• Unauthorized modifications or repairs
• Normal wear and tear
• Acts of nature or power surges

7. Customer Responsibilities

As a customer, you agree to:

• Provide accurate information about the item needing repair
• Ensure safe access to the equipment or area requiring service
• Secure any permits required for repairs (when applicable)
• Be present during the scheduled service time or arrange for an authorized representative
• Remove valuable or fragile items from the service area

8. Liability Limitations

To the maximum extent permitted by law, Canada Repair's liability for any claims arising out of or related to these Terms or our services shall be limited to the amount paid by you for the specific service giving rise to such claim.

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill.

9. Website Use

9.1 Acceptable Use

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

9.2 Prohibited Activities

When using our website, you must not:

• Violate any applicable laws or regulations
• Infringe on our intellectual property rights or those of third parties
• Attempt to gain unauthorized access to our systems or data
• Transmit malicious code or engage in denial-of-service attacks
• Use our website to send unsolicited communications

9.3 Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Canada Repair or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works based on our content without our express written permission.

10. Termination

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, including if we believe you have violated these Terms.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Toronto, Ontario.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will post the revised Terms on our website with an updated "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the revised Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any other documents expressly incorporated by reference, constitute the entire agreement between you and Canada Repair regarding your use of our services.

15. Contact Information

If you have any questions about these Terms, please contact us at: